What are IT Managed Services?
IT Managed Services provide a comprehensive suite of IT Support and management solutions to streamline your business operations. Imagine having a dedicated team that handles everything from routine maintenance to complex system upgrades. By outsourcing your IT infrastructure to us, you can benefit from increased efficiency, cost savings, improved security, scalability, and peace of mind.
Learn more about the specific services we offer on our IT Managed Services page.
Ensuring Business Continuity
Downtime can severely impact productivity, leading to lost revenue and employee frustration. With Entrust Network’s IT Managed Services, we proactively monitor your systems to identify and address potential issues before they disrupt your operations.
Our support team is available from 9am to 9pm to resolve problems quickly, minimising downtime and keeping your business running smoothly.
Fortifying Your Network Against Cyberattacks
Cybersecurity threats are a constant concern for businesses of all sizes. Shook Lin & Bok, a respected law firm, was targeted by a ransomware attack in April 2024. Despite swiftly engaging a cyber security team to investigate and mitigate the threat, the firm was unable to prevent data encryption.
Reports indicate they ultimately paid a ransom of US$1.4 million in Bitcoin to the Akira ransomware group. The ransomware attack on Shook Lin & Bok not only inflicted significant financial damage but also tarnished the firm’s reputation. This incident emphasised the critical need for robust cybersecurity measures to prevent such attacks and minimise the potential consequences.
Entrust Network’s IT Managed Services provide robust protection against these threats through advanced security measures like firewalls, intrusion prevention systems (IPS), and data encryption.
While built-in security features like Microsoft’s firewall and Windows Defender offer a baseline of protection, they may not be sufficient against evolving threats. We deploy industry-leading firewall hardware from Fortinet, Sophos, and Cato to ensure your network is fortified against the latest cyber threats.
Scalable Solutions for Growing Businesses
As your business grows, is your IT infrastructure keeping up? Expansion increases your digital footprint – bringing more web traffic, potential slower load times, and the risks of crashes that can affect your online presence.
With growth comes the responsibility of safeguarding sensitive customer data.
Starting small, basic tools for document management and communication might be enough. But as your team and customer base expand, you will need more advanced solutions for seamless collaboration, enhanced document management and stronger data security.
Entrust Network offers scalable IT solutions that adapt to your evolving needs. Whether you are adding servers or migrating to the cloud, we ensure your IT infrastructure remains efficient and effective, and ready to support your continued success.
Freeing Up Your Time and Improving Productivity
Managing an in-house IT team comes a range of challenges that can significantly affect a business’s performance. One major hurdle is resource limitations. In-house teams often lack the expertise needed to handle the latest technologies, forcing businesses to invest in costly training or hire external experts. Tight budgets also make it difficult to keep up with new IT hardware and software, leaving companies struggling to stay competitive.
Downtime and reliability are also critical concerns. When system failures occur, in-house IT team may struggle to recover quickly, leading to extended disruptions. Even regular maintenance can become a headache if not managed efficiently, making it hard to maintain productivity.
Cost is another challenge. Running an in-house IT team is not cheap – salaries, training, and infrastructure maintenance all add up. On top of that, unexpected outages can result in urgent and expensive repairs that blow the budget and create financial strains.
Lastly, talent retention can be tricky. When IT staff leave without proper handover, valuable knowledge is lost, disrupting operations. And with technology constantly evolving, keeping your team up to speed requires constant investment in training, which is both time-consuming and expensive.
But why deal with all that hassle? Our team of experienced IT professionals provides comprehensive support, from troubleshooting technical issues to implementing new systems. With us handling your IT needs, you can focus on your core business. Reliable IT support not only prevents technical disruptions but also boosts employee productivity and satisfaction. In fact, studies show that reliable IT services lead to a more engaged workforce, directly contributing to better performance and moral.
Simplify Vendor Management with a Single Point of Contact
Conclusion
Entrust Network’s IT Managed Services provide a comprehensive solution for businesses seeking to optimise their IT operations. By proactively addressing potential issues, providing round-the-clock support, implementing robust security measures, and providing expert guidance, we help you maximise uptime, minimise downtime, and enhance overall business performance.
